Returns & Exchanges
We want you to love your home transformation, so we offer a 30-day return policy for all unused and unopened tile sheets in their original packaging. Please ensure your project measurements are accurate before peeling and sticking, as installed products cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Your Tiles
Carefully place the unused tile sheets back into their original protective box to prevent any bending or adhesive damage during transit.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized courier location; return shipping costs will be deducted from your refund.
- 4.Receive Your Refund
Once our warehouse inspects the returned tiles for resale quality, we will issue a full refund to your original payment method within 5-7 business days.